When you receive the keys to your new Build-To-Order (BTO) flat, it’s an exciting milestone filled with possibilities. In Singapore, where BTO flats are popular, understanding a common BTO defect, why they happen, and how to address them can make moving into your new home smoother.
What Are BTO Defects?
BTO defects are issues found in new flats handed over to owners by the Housing Development Board (HDB).
Despite the rigorous standards followed during construction, factors like tight timelines, subcontracting, or natural shrinkage and settling of materials can lead to minor issues in the finished product.
These defects may range from aesthetic imperfections to functional daily living problems. As such, conducting a thorough inspection as soon as you receive your keys is essential.
Common Types of BTO Defects
While each BTO flat may have unique defects, specific issues are common across many flats:
Wall Cracks and Uneven Paintwork: Cracks, especially hairline ones, are among the most frequent issues. They often appear due to the settling of materials and may show up on walls or ceilings. Paint irregularities, such as uneven layers or drips, can also result from rushed application.
Hollow and Uneven Flooring: In some flats, homeowners find that the tiles produce a hollow sound when tapped, indicating they might not be securely fixed. Floor tiles may also have uneven gaps or inconsistent grout lines, creating an unsightly and potentially hazardous surface.
Waterproofing Issues: Water seepage is severe, especially in bathrooms or near windows. Poorly installed seals can lead to water stains, paint bubbles, and mold growth, which can damage interiors and cause health concerns if left unchecked.
Plumbing Defects: Faulty plumbing can range from leaky taps and showerheads to improper drainage that leads to water pooling. Some homeowners report low water pressure, which could be due to debris in pipes or poorly installed fittings.
Door and Window Misalignments: Doors and windows are essential fixtures that sometimes need to be properly installed or misaligned. This can lead to issues with locking, insulation, and soundproofing. In extreme cases, it may also allow rainwater to seep in, potentially damaging flooring or furnishings.
Electrical Issues: Although rare, some homeowners encounter minor electrical issues like exposed wires, misaligned sockets, or loose switches. These defects are inconvenient and can pose a safety hazard if not rectified.
Why Do BTO Defects Occur?
The causes of BTO defects can be attributed to various factors:
Construction Constraints: With the high demand for BTO flats in Singapore, developers often work with tight timelines. This urgency can sometimes lead to quality compromises, especially if subcontractors are involved.
Environmental and Material Settling: New flats undergo a “settling period” where materials adjust to environmental conditions, such as humidity or heat. This can result in cracks or gaps that appear over time.
Human Error: Minor mistakes during installation or finishing can lead to defects. Poor workmanship, lack of supervision, or errors during manufacturing may all contribute to defects that affect the quality of a new BTO flat.
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Conducting A Thorough Defect Inspection
Once you receive the keys, conducting a BTO defect inspection is essential to identify and address issues early. Many homeowners either conduct this inspection themselves or hire a professional defect inspector for a thorough check. Here are some steps to follow:
Examine Walls and Ceilings: Check for cracks, peeling paint, or irregular paintwork.
Inspect Tiles and Flooring: Tap on floor tiles to listen for hollow sounds, examine grout lines, and check for uneven surfaces.
Test Doors and Windows: Open and close all doors and windows to check for smooth movement and proper alignment.
Check Water Flow and Drainage: Run taps, showers, and flush toilets to identify plumbing issues or low water pressure.
Test Electrical Fixtures: Ensure all lights, sockets, and switches are in working order.
Submitting Defects And Rectifications
Once you’ve documented the defects, you can submit a report to HDB within the one-year Defects Liability Period (DLP). This period allows homeowners to request rectifications at no cost.
Typically, you can submit defects online via HDB’s e-service, and they will arrange for contractors to carry out repairs.
However, be prepared for multiple visits, as complex issues might require multiple full-resolution attempts. It is also advisable to monitor the repairs closely and document any ongoing issues.
Additional Tips For New Homeowners
Prioritize Safety: While aesthetics can be a concern, prioritize rectifying defects that impact safety, such as water leakage or electrical issues.
Consider Professional Help: A trained inspector can spot defects you might miss. While it involves additional costs, it may save you from future repairs and expenses.
Plan Renovations After Repairs: It’s best to complete HDB rectifications first if you’re planning renovations. This prevents your renovation work from interfering with HDB’s repair process.
Learning To Navigate BTO Ownership
Understanding and managing BTO defects is part of the process of new homeownership. While defects are often frustrating, they are minor issues that can be resolved through HDB’s support.
Taking proactive steps and knowing what to look out for can ensure your new home starts as smoothly as possible, helping you settle into your space with greater peace of mind.
Owning a BTO flat can be a rewarding experience. By addressing these common issues early, you can maximize your new home’s potential and enjoy it for years to come.
Conclusion:
While defects in BTO flats can be a source of frustration for new homeowners, they’re an anticipated part of the home-buying process.
By knowing what to look out for and taking timely action within the Defects Liability Period (DLP), homeowners can address these issues with the help of HDB’s support, ensuring a safe and comfortable living environment.
At A1 Inspection, we understand that navigating BTO defects can be a daunting process for new homeowners.
Our team is committed to helping you through every step of the inspection journey, from identifying common and hidden defects to providing clear, actionable insights for rectification.
